Outbound Air Duct Sales Representative

Zerorez • Addison, TX

6d

About The Position

Zerorez is seeking a motivated, results-driven Outbound Air Duct Sales Representative for its Dallas base. The role converts marketing-generated air duct leads into booked appointments and revenue by proactively contacting prospective customers, educating them about Zerorez air duct cleaning services, building value, overcoming objections, and closing sales. The representative is responsible for working assigned leads, creating sales opportunities, following up with prospective customers, and improving conversion performance. Success is measured primarily by lead conversion rate, revenue generated, appointments booked, and revenue per lead, with supporting measures including outbound call volume, contact rate, follow-up completion, and appointment accuracy.

Requirements

• At least one year of experience in outbound sales, telemarketing, or call center operations is preferred.
• Strong communication and active listening skills.
• Confidence in sales conversations and closing appointments.
• Ability to overcome objections and build customer relationships.
• Strong organizational skills and attention to detail.
• Comfort working with multiple computer systems.
• Self-motivated and goal-oriented.
• Sales motivation and drive; communication and persuasion; objection handling; closing ability; customer relationship building; persistence and accountability; time management; and goal orientation.

Nice To Haves

• Previous experience in HVAC, home services, or residential sales.
• Bilingual skills.

Responsibilities

• Make outbound calls to marketing-generated air duct leads and promptly contact new inquiries.
• Follow up with customers who have not scheduled and maintain ownership of assigned leads through the sales process.
• Identify customer needs and create opportunities to close sales.
• Present services, pricing, and promotions confidently; overcome objections and guide customers toward scheduling.
• Develop a strong understanding of Zerorez's air duct cleaning process and services.
• Educate customers about professional air duct cleaning, communicate service value and pricing accurately, and set appropriate expectations regarding appointments and technician evaluations.
• Schedule appointments accurately using company booking systems.
• Maintain accurate customer notes and lead statuses, complete consistent follow-up with unconverted leads, and ensure customers understand appointment details and service expectations.
• Meet established daily, weekly, and monthly sales goals; participate in call monitoring, coaching, and performance reviews.
• Maintain consistent outbound activity and follow-up practices, and take ownership of individual conversion and revenue results.

Benefits

• Health benefits with options for vision and dental plans
• Paid Time Off (PTO)
• Fun work culture and commitment to your success
• Opportunity to be part of a growing company with national and international locations

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed