OSP Engineer

IQ Fiber•Dover, DE

38d

About The Position

IQ Fiber is seeking an Outside Plant Engineer to support the activation, maintenance, and troubleshooting of fiber optic network infrastructure. The role helps ensure reliable network performance, successful service activations, and compliance with company and industry standards in partnership with Construction Coordinators, Fiber Splicers, Network Operations, and other teams. It is a hands-on, field-based individual contributor position.

Requirements

Bachelor's or Associate's degree in engineering or a related technical field, or equivalent experience.
At least 2 years of experience in outside plant engineering, fiber network deployment, or a related field.
Strong knowledge of fiber network architecture, fiber design, splicing techniques, and troubleshooting methodologies.
Proficiency in optical networks and FTTH (Fiber-to-the-Home) architecture.
Experience working with network equipment, including switches, routers, and OLTs.
Proficiency with trouble ticketing systems and Microsoft Office applications, including Excel and Word.
Strong organizational and project management skills.
Ability to work after hours and weekends and respond to emergency situations as needed.
Ability to maintain on-call readiness within the assigned market.
Ability to pass a background screening and driver's record check.
Ability to collaborate cross-functionally and work effectively in a fast-paced environment.
Visual acuity, including close vision, color vision, depth perception, and the ability to adjust focus.
Applicants must be authorized to work for any employer in the U.S.; IQ Fiber is unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Experience in telecommunications or fiber network deployment environments.
Experience supporting NOC operations or Tier III troubleshooting.
Familiarity with network monitoring tools and systems.

Responsibilities

Plan and execute service activations and configurations for commercial and enterprise network environments.
Support distribution construction, coordinate cable splicing, and verify power levels across the fiber network.
Conduct system testing, including OTDR readings, optical power measurements, and related diagnostics, and translate results into repair, optimization, or escalation actions.
Lead troubleshooting efforts to diagnose and resolve outside plant and network issues while minimizing service disruption and customer impact.
Provide technical support and troubleshooting assistance to NOC and Network Engineering teams.
Partner with Construction Coordinators, Fiber Splicers, NOC, Network Engineering, and external vendors to support network operations and activations.
Manage firmware updates, patches, and equipment changes in accordance with change management protocols.
Develop and maintain accurate technical documentation, including fiber design and network architecture records.
Ensure all work meets IQ Fiber quality standards and OSHA safety requirements.
Participate in a 24/7 on-call rotation to respond to network outages and service impairments.