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Isabella Kim
isabella@kim.com
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(557) 340-8175
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linkedin.com/in/isabella-kim
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@isabella.kim
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NLP Engineer
Experienced NLP Engineer with 4 years of expertise in developing and implementing NLP-based systems to improve accuracy, reduce processing time, and increase customer engagement. Proven track record in detecting and correcting errors in text, resulting in a 25% reduction in customer complaints, and automating text-based tasks, increasing team productivity by 30%. Skilled in analyzing and interpreting text data, researching and evaluating new NLP technologies, and collaborating with cross-functional teams to deliver innovative solutions.
WORK EXPERIENCE
NLP Engineer
03/2022 – Present
LinguaTech Solutions
- Developed and implemented an NLP-based system to detect and correct errors in text, resulting in a 25% reduction in customer complaints related to text errors.
- Collaborated with a team of data scientists to develop and maintain an NLP model to improve accuracy and performance, resulting in a 15% increase in precision and recall metrics.
- Designed and developed an NLP-based application to automate text-based tasks, reducing manual processing time by 50% and increasing team productivity by 30%.
Data Analyst.
03/2020 – 03/2022
DataWave Analytics
- Analyzed and interpreted text data to identify patterns and trends, providing insights that led to a 10% increase in customer satisfaction scores.
- Developed and maintained NLP pipelines to process large volumes of text data, resulting in a 20% reduction in processing time and a 15% increase in data accuracy.
- Researched and evaluated new NLP technologies and techniques, implementing a new algorithm that improved system performance by 30%.
Junior NLP Engineer
03/2019 – 03/2020
InnovateNLP Inc.
- Designed and implemented an NLP-based system to extract structured data from unstructured text, resulting in a 40% increase in data accuracy and a 25% reduction in processing time.
- Developed and maintained NLP-based systems to detect and classify text, improving accuracy by 20% and reducing false positives by 15%.
- Developed and maintained NLP-based systems to generate natural language text, resulting in a 30% increase in customer engagement and a 25% increase in revenue.
SKILLS & COMPETENCIES
- Natural Language Processing (NLP)
- Machine Learning
- Deep Learning
- Text Analytics
- Data Mining
- Python
- TensorFlow
- PyTorch
- Keras
- NLTK
- SpaCy
- Gensim
- Sentiment Analysis
- Named Entity Recognition
- Text Classification
- Information Extraction
- Data Visualization
- Big Data Processing
- Hadoop
- Spark
- SQL
- Git
- Docker
- RESTful APIs
- Agile Development
- Team Collaboration
- Research and Evaluation
- Problem Solving
- Communication Skills
COURSES / CERTIFICATIONS
Natural Language Processing Professional (NLPP) Certification
04/2023
International Association of Artificial Intelligence and NLP Professionals (IAAINP)
Data Science and Machine Learning Bootcamp with Python (Udemy)
04/2022
Udemy
Advanced Natural Language Processing (NLP) with Deep Learning (Coursera)
04/2021
deeplearning.ai
Education
Master of Science in Natural Language Processing
2016 - 2020
University of Washington
Seattle, WA
Natural Language Processing
Computer Science