OS&D Representative

A. Duie Pyle, Inc.•West Goshen Township, PA

About The Position

A. Duie Pyle is seeking an OS&D (Over, Short & Damage) Representative to perform quality control inspections on freight shipments. The role fields calls about delivery discrepancies and contacts customers and other terminals to resolve problems. It also assists with inspecting and tagging OS&D freight on the dock, scanning and typing related bills, and providing backup to appointments and bring backs. The position may assist in projects as needed by terminal management. A. Duie Pyle is a family-owned and operated company founded in 1924. Its stated core values are integrity, service first, and empathy, with a focus on exceptional customer service and employee success. The posting is intended for external advertising and does not represent a comprehensive list of job duties and qualifications.

Requirements

  • Ability to interface effectively with Pyle personnel and customers.
  • Strong communication skills and the ability to demonstrate a customer-first mentality.
  • Strong attention to detail.

Nice To Haves

  • Previous dock and/or warehouse operations experience.

Responsibilities

  • Field calls from drivers regarding delivery discrepancies.
  • Contact customers and other terminals to resolve OS&D problems.
  • Assist in projects as needed by terminal management.
  • Scan and type OS&D-related bills.
  • Assist in inspecting and tagging OS&D freight on the dock.
  • Provide backup to appointments and bring backs.
  • Perform quality control inspections on freight shipments.

Benefits

  • Weekly pay every Friday via direct deposit.
  • Paid vacation, PTO, and annual holidays.
  • Medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Annual profit sharing, 100% employer paid.
  • Short-term and long-term disability.
  • Wellness programs for a yearly benefits discount.
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