Orthotics Technician

Rothman Orthopaedics•Marlton, MD

2d•Onsite

About The Position

The Orthotics Technician is a trained member of the orthopaedic team who works with all health care professionals in delivering patient care and assuming appropriate responsibilities concerning all surgical and non-surgical procedures. This role involves excellence in customer service, proficient insurance verification/authorization, and maintenance of patient records. Organizational skills are required to maintain schedules, return phone calls, and manage stock. The technician will greet patients, prepare them for procedures, provide patient and family education, and conduct clinical interviews to assess needs based on physician prescriptions. Responsibilities include fabricating orthotic devices by bending, forming, and shaping materials, applying or removing casts/splints, and fitting, testing, and evaluating devices on patients, making necessary adjustments for proper fit, function, and comfort. The role also involves providing patients with insurance and financial responsibility information, completing work orders, billing, and patient notes, verifying benefits, completing pre-certification, and triaging patients by telephone. Maintaining the cast room and ordering stock inventory are also key duties. The technician is expected to exemplify the desired culture and philosophies of the organization.

Requirements

High School diploma or GED minimum education requirement
Computer skills including, but not limited to, MS Office suite

Nice To Haves

Completed courses in Anatomy, Kinesiology, Sports Medicine, Physical/Occupational Therapy and Athletic Training preferred.
Certified Orthotics Fitter or Athletic Trainer preferred.
One (1) to two (2) years experience in a clinical position preferred.
Certified Athletic Trainers or Occupational Therapy experience preferred.
Musculoskeletal anatomy and pathology preferred.

Responsibilities

Greets patient, informs, prepares and positions patient for procedure.
Provides patient and family education.
Conducts clinical interview of patients and assesses needs according to Physician's prescription.
Read specifications to determine the type of device to be fabricated and the materials and tools that will be required.
Applies or removes casts/splints.
Make orthotic devices by bending, forming and shaping materials to prescribed specifications.
Fit, test and evaluate devices on patients and make adjustments for proper fit, function and comfort.
Provides patient with insurance information and financial responsibility information.
Completes work orders, billing, and notes for patients.
Verifies benefits, completes pre-certification and documents in patient record.
Triages patient by telephone and communicates patient's needs to certified practitioner or Physician.
Maintains cast room and orders stock inventory.
Exemplifies the desired culture and philosophies of the organization.