Ortho Treatment Coordinator
About The Position
Kids Care Dental & Orthodontics is seeking a driven Orthodontic Treatment Coordinator to advocate for new patients starting orthodontic treatment, help guide them toward appropriate treatment, and provide financial guidance. The role is part of the Practice Support team and reports to the Orthodontic Business Manager. The coordinator supports patient care and office operations by coordinating treatment plans and financial arrangements, scheduling appointments, maintaining patient records and an efficient schedule, and providing customer service. The company describes its culture as caring, high-energy, playful, approachable, hardworking, and compassionate, with a focus on helping children develop healthy smiles.
Requirements
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail; ability to multitask and prioritize tasks.
- Ability to work independently and as part of a team; proactive, reliable, punctual, and able to manage time.
- Ability to work in a fast-paced environment and remain strong under pressure.
- Ability to learn quickly and desire to grow professionally in orthodontics.
- Excellent customer service and computer skills.
- Ability to work with children.
- Upbeat personality and clean, neat, professional appearance.
Nice To Haves
- Sales experience.
- Experience presenting treatment plans.
- Previous dental front-office experience, highly preferred.
- Knowledge of Dentrix.
Responsibilities
- Coordinate treatments, financial contracts, and financial arrangements.
- Schedule and verify patient appointments in person or by telephone.
- Prepare letters and correspondence as needed.
- Obtain and review patient information.
- Accurately maintain patient information in Dentrix.
- Maintain full schedules and efficient office schedule flow.
- Answer phones, take messages, make callbacks, and route calls appropriately.
- Contribute to marketing efforts and regular team meetings.
- Maintain confidentiality of business and patient information.
- Explain treatment plans and discuss financial arrangements with patients as needed.
Benefits
- Group health insurance.
- Dental insurance.
- Vision insurance.
- Life and AD&D insurance.
- 401(k) savings plan.
- Competitive compensation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
