Organizational Performance Specialist

Dowa THT America•Bowling Green, OH

7d•Onsite

About The Position

The Organizational Performance Specialist will report to the HR Director and is responsible for developing and sustaining developmental processes and tools to support a highly engaged workforce and impact overall organizational performance. This role involves partnering with the Quality team to develop and train staff on work instructions and quality processes, completing needs assessments for competency gaps, and creating organizational KPIs to track company performance. The specialist will also create customer profiles, assist in communicating company branding, manage safety training content via the LMS platform, and evaluate training effectiveness. A thorough understanding of manufacturing processes is required, along with content creation for the company newsletter and developing communication processes for organizational performance. Additionally, the role includes developing and managing a rotating performance coaching role for hourly production staff, mentoring, participating in new hire onboarding, and partnering with the HR Director to create a high-performance culture.

Requirements

A minimum of three years in a training role in a production environment.
Experience formalizing training with production staff; to include facilitation and content development.
Competence in developing training content and evaluation.
Understanding and demonstrated experience in effective training methodology.
Strong analytical skills to create KPI's and track data.
Comfortable interacting on the production floor.
Tolerance of warm temperatures in the summer is necessary.
An undergraduate degree in a related field of study or a trainer certification in lieu of a degree is acceptable.
Excellent communication and facilitation skills.
An analytical approach to problem solving.

Nice To Haves

Working knowledge of at least one training platform, such as ADP Learning or Vector is beneficial.

Responsibilities

Develops and sustains developmental processes and tools, supporting a highly engaged workforce and impacting overall organizational performance.
Partners with the Quality team, authors, communicates and trains production staff on work instructions and quality processes.
Completes Needs Assessments for competency gaps for various staff and levels of the organization.
Creates organizational KPI’s, allowing for tracking of overall company performance.
Creates, authors and communicates customer profiles relative to product.
Assists the HR Director in the communication of branding vehicles for company Purpose and Values.
Utilizing the LMS platform, manages the Safety Training content and compliance for all employees.
Evaluates training effectiveness through identified processes related to company strategy.
Maintains a thorough understanding of manufacturing processes, procedures, and methodologies.
Partners with the HR Manager for content creation for the Company newsletter.
Develops communication processes to the entire organization regarding overall company performance.
Develops and manages a rotating “performance coaching” role for hourly production staff and mentors the same.
Participates in new hire onboarding for further branding purposes.
Partners with the HR Director in the creation of a high performance culture and values stream.