Organizational Change Senior Manager – Utilities

Accenture•Cincinnati, OH

1d•$112,900 - $338,300•Remote

About The Position

We Are: Talent Reinventors, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond. You Are: A force for change and a leader. You know that companies must change or be left behind, and you know how to help companies do that. You’ve got the skills, tools and know-how to help companies reinvent themselves from top-to-bottom utilizing technology, automation and AI to be more nimble, more capable and more productive. You also know that clients need a strong team to help them and you know how to build teams that work. The Work: You will help clients reinvent how their organizations operate in an AI-enabled, data-informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale.

Requirements

Minimum of 8 years’ experience in transformational change management
Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments
Minimum of 3 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred)
Minimum of 1 year of experience serving utilities clients (electric, gas, or water) or in a utilities finance, controllership, or regulatory function.
Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.

Nice To Haves

Experience working on programs in the Customer Service / Customer Operations domain and / or Field Operations
Experience working with Customer Information Systems including but not limited to SAP and Oracle
Experience working with Enterprise Asset Management Systems including but not limited to SAP and Maximo
Knowledge of how to design, develop and roll out change management processes
Ability to work across the Talent practice and apply skills beyond change management, including workforce transformation, leadership development, talent strategy, and operating model development
Familiarity with digital tools like HR Automation, Future Workforce Design and Analytics
Experience with: Change Analytics, Change Tracking, Design Thinking, Change Capability Development, Agile Change Management
Familiarity with digital change management tools like Cognition
Applied experience using Generative AI (GenAI) to deliver organizational change work

Responsibilities

Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities
Guide the translation of strategic direction and business objectives established by clients into holistic change strategies
Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices
Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment
Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready
Apply human-centered design principles to co-create change solutions and personalized change journeys with clients.
Use leading practice change tools and methodologies including: Organizational change analytics and data visualization, Behavioral science practices, Agile change management methods and tools, Digital engagement, collaboration, and development tools and platforms
Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency
Help Accenture with business development including proposals and build client relationships
Build our practice by helping with market research, Points-of-View, capability development, thought capital, and knowledge management
Ability to travel up to 80%; travel as needed based on client expectations.