Organizational Change Manager (OCM Lead)

ZipStaff•Dallas, TX

9d•Remote

About The Position

ZipStaff is seeking an experienced Organizational Change Management (OCM) Lead for an 18-month project upgrading Kronos Workforce Central to UKG Pro Workforce Management. The role will develop and execute a holistic approach to managing organizational change related to the new platform implementation, with a focus on readiness, stakeholder engagement, communications, role-based training, and transition readiness to support effective adoption and proficiency. Candidates must have prior experience with Kronos-to-UKG upgrades and be able to work remotely during West Coast timezone hours. The OCM Lead will apply a structured change management methodology, lead communications, training, and transition readiness workstreams, assess change impacts and organizational readiness, manage resistance, and track readiness and adoption. The role also supports process improvement and serves as a strategic thought partner to project leadership, championing the project across stakeholder groups. This is a contract position through ZipStaff, W2 only; C2C and 1099 arrangements are not accepted. ZipStaff describes itself as a partner connecting technology professionals with contract opportunities. Applicants should submit a resume highlighting OCM leadership, Kronos-to-UKG upgrade experience, structured methodology application, and communications and training program development. Pure research or junior experience, and candidates without Kronos-to-UKG upgrade experience, will not be considered.

Requirements

At least 7 years of experience leading Organizational Change Management for large-scale technology or platform implementations.
Hands-on experience supporting Kronos Workforce Central to UKG Pro Workforce Management upgrades.
Proven experience applying a structured OCM methodology; Prosci is strongly preferred.
Demonstrated ability to build and execute OCM strategies, communication plans, role-based training curricula, and transition readiness plans.
Experience assessing organizational readiness, managing resistance, and driving adoption across diverse stakeholder groups.
Strong facilitation, stakeholder engagement, and strategic thought-partnership skills.
Ability to work fully remotely while supporting West Coast timezone hours.

Nice To Haves

Prior experience on multi-year HCM or workforce management platform upgrades.
Background supporting large-scale change programs with ePMO and governance oversight.
Hands-on development of training programs and communication deliverables for workforce technology transitions.
Experience in healthcare, education, or other complex multi-site environments.

Responsibilities

Apply a structured methodology, such as Prosci, to organizational change management and lead change management activities.
Lead and oversee communication strategy, training, and transition readiness workstreams, ensuring alignment with project goals and timeline.
Identify and assess change impacts and develop strategies to promote readiness and change adoption.
Evaluate organizational readiness through roadshows or town halls, assessments or surveys, and department meetings; identify risks and manage resistance.
Identify and engage project stakeholder groups and support their change management and training needs.
Measure and track implementation readiness and escalate risk areas to the Enterprise Program Management Office (ePMO) and governance committees.
Support process improvement efforts within the OCM team and across the project team.
Serve as a strategic thought partner to the project leadership team.
Champion the project across stakeholder groups to prepare the organization for the transition to UKG Pro Workforce Management.