Organizational Change Management/Training Coordinator
About The Position
The Organizational Change Management (OCM)/Training Coordinator supports the design, development, and delivery of training programs and communications materials for Vertiv’s Global Product Development Office (GPDO). The role creates clear, impactful training materials, communications, process-change assets, and enablement solutions to support adoption and use of new and updated systems and processes. The coordinator partners with stakeholders to deliver learning solutions and supports project coordination, process documentation, and change-adoption activities. The position is based at Vertiv’s Westerville, Ohio headquarters, five days per week, and requires domestic and international travel of up to 25%.
Requirements
- Bachelor’s degree in Instructional Design, Communications, Organizational Change Management, or a related field.
- 2–3 years of experience working in a learning or organizational change management capacity, ideally within a transformation initiative.
- Experience with Organizational Change Management concepts, frameworks, or methodologies.
- Proficiency in instructor-led and virtual training facilitation for large groups.
- Ability and desire to work in a rapid environment supporting significant growth and capability-building demands.
- Experience working with Scrum and Agile methods.
- Experience creating e-learning modules, job aids, work instructions, technical documentation, and assessments.
- Experience with content creation tools such as Articulate Rise, Storyline, Canva, Adobe Creative Suite, Vyond, and Microsoft Office, particularly PowerPoint and Excel.
- Familiarity with Learning Management System platforms such as Docebo, Cornerstone, Blackboard, or Workday, and basic LMS administration.
- Familiarity with AI tools and enablement efforts.
- Strong project coordination skills, including planning, multitasking, and meeting deadlines.
- Effective communication and collaboration skills across multiple business levels, including senior levels.
- Legally authorized to work in the United States; the employer will not provide work-authorization sponsorship.
Nice To Haves
- Prosci certification.
Responsibilities
- Design and deliver training in e-learning, video, instructor-led, and blended formats, including job aids, assessments, and learning journeys.
- Apply instructional design and adult-learning principles to create audience-specific content based on learner analysis.
- Coordinate with Learning & Development and Organizational Change Management to publish, test, and maintain content.
- Develop storyboards, scripts, multimedia assets, and communications materials that support change and business objectives.
- Create scalable, localization-ready content for global audiences.
- Review and edit materials for clarity, consistency, accuracy, and accessibility.
- Support training and communications activities from design through deployment.
- Track timelines, milestones, and resources to manage project efforts.
- Partner with OCM, program managers, subject matter experts, and stakeholders to develop and refine materials.
- Communicate project status, escalate risks and dependencies, and incorporate feedback on time.
- Stay current on instructional design methods, learning technologies, and AI-assisted development tools.
- Use learner feedback and project outcomes to improve future deliverables.
- Participate in peer reviews and share best practices, tools, and templates across the team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
