Organizational Change Management Analyst - Austin, TX

Guidehouse • Austin, TX

4d • Onsite

About The Position

This role involves proactively assisting in the delivery of engagement activities and managing the completion of deliverables. The analyst will work independently with minimal supervision, partnering with others to develop relationships across the engagement team. A key aspect of the role is leading one or more tasks or work streams within a client engagement, overseeing individual contributions and potentially those of junior staff. The analyst will guide client and internal subject matter expert conversations toward effective outcomes, develop strategies to solve complex OCM challenges, and contribute to the team’s industry acumen and capabilities through internal firm initiatives. The role also includes leading key components of change management projects and teams to develop and implement change strategies and plans, conducting user-centered research to increase customer awareness and adoption of change, and creating content for stakeholder engagement. Additionally, the analyst will execute change readiness surveys and business readiness assessments, analyze results to identify and address barriers to change, communicate with all levels of an organization, prepare briefings for senior executives, and track and report the status of change programs. The position also supports the development of Guidehouse change management methodologies and tools and participates in business development activities.

Requirements

• Bachelors degree with 3+(THREE) years of relevant work experience OR 7+ (SEVEN) years relevant experience in lieu of bachelor's degree
• Experience leading or supporting complex organizational transformation initiatives, including large-scale business, process, technology, or workforce change efforts.
• Communications experience creating collateral, specifically through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
• Experience developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
• Experience developing and executing communication and engagement plans for a wide array of stakeholders
• Organizational and project management skills

Nice To Haves

• PROSCI or CCMP certification preferred
• Experience with previously working on tech modernization projects
• 3 years of specific Change Management experience

Responsibilities

• Proactively assist in the delivery of engagement activities and manage the completion of deliverables
• Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team
• Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff
• Guide client and internal subject matter expert conversations toward effective outcomes
• Develop strategies to solve complex OCM challenges for our clients
• Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
• Lead key components of change management projects and teams to develop and implement change strategies and plans
• Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change
• Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program’s status
• Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support
• Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives
• Track and report the status of change programs, including key metrics and risks
• Support the development and continuous improvement of Guidehouse change management methodologies and tools
• Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Child Care Program
• Mobility Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level