Organizational Change Management Analyst - Austin, TX

Guidehouse • Austin, TX

6d • Onsite

About The Position

Guidehouse is seeking an Organizational Change Management Analyst to assist in the delivery of engagement activities and manage the completion of deliverables. The role involves working independently and partnering with others to develop relationships across the engagement team. The analyst will lead one or more tasks or work streams within a client engagement, overseeing individual contributions and potentially junior staff. Key responsibilities include guiding client and internal subject matter expert conversations, developing strategies to solve complex OCM challenges, and contributing to the team’s industry acumen and capabilities through internal firm initiatives. The role also involves leading key components of change management projects, conducting user-centered research, creating content for stakeholder engagement, executing change readiness surveys, communicating with all levels of an organization, tracking and reporting change program status, supporting the development of Guidehouse change management methodologies, and participating in business development activities.

Requirements

• Bachelors degree with 3+(THREE) years of relevant work experience OR 7+ (SEVEN) years relevant experience in lieu of bachelor's degree
• Experience leading or supporting complex organizational transformation initiatives, including large-scale business, process, technology, or workforce change efforts.
• Communications experience creating collateral, specifically through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
• Experience developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
• Experience developing and executing communication and engagement plans for a wide array of stakeholders
• Organizational and project management skills

Nice To Haves

• PROSCI or CCMP certification preferred
• Experience with previously working on tech modernization projects
• 3 years of specific Change Management experience

Responsibilities

• Proactively assist in the delivery of engagement activities and manage the completion of deliverables
• Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team
• Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff
• Guide client and internal subject matter expert conversations toward effective outcomes
• Develop strategies to solve complex OCM challenges for our clients
• Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
• Lead key components of change management projects and teams to develop and implement change strategies and plans
• Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change
• Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status
• Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support
• Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives
• Track and report the status of change programs, including key metrics and risks
• Support the development and continuous improvement of Guidehouse change management methodologies and tools
• Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level