Distribution Center Order Support Clerk III

Gildan•Rural Hall, NC

39d

About The Position

This 2nd Shift position supports the Distribution Center’s overall inventory accuracy program. The Order Specialist works closely with daily operations to assist inventory flow across departments and supports operational employees, cycle counters, and inventory associates with inventory accuracy requirements. The role requires advanced knowledge of inventory control and developed skills using the WM system. The position maintains and adjusts inventory in Reserve, Active Case Pick, and Transitional locations, using WM inventory accuracy options to facilitate production flow. It also assists the Inventory Accuracy leadership team with assessments, research, and development of inventory accuracy requirements, and provides explanations for inventory adjustments.

Requirements

Knowledge of all aspects of inventory flow in a Distribution Center.
Knowledge of the WM system, including cross-department WM knowledge within the Distribution Center.
Proficiency with the inventory accuracy option in WM.
High school education or equivalent.
Effective interpersonal skills and the ability to interact positively with employees at all levels and under varied conditions.
Strong organizational skills and ability to manage multiple tasks.
Ability to work flexible shift schedules with short notice; may be asked to switch shifts with 2 to 3 days’ notice.
Strong verbal and written communication and presentation skills.
Advanced knowledge of inventory WMS applications and Microsoft Word, Excel, PowerPoint, and similar tools.
Ability to perform with minimal supervision.
Strong resolution skills to address daily inventory inaccuracy issues and ability to work under time constraints.
Must pass or have previously passed the Hay Assessment Test.

Nice To Haves

Certification and experience operating powered equipment, including a turret truck.

Responsibilities

Assist with the Distribution Center’s inventory accuracy program.
Work with daily operations to support inventory flow across departments.
Assist operational employees, cycle counters, and inventory associates with inventory accuracy requirements.
Maintain and adjust inventory in Reserve, Active Case Pick, and Transitional locations.
Use WM inventory accuracy options to facilitate production flow.
Assist the Inventory Accuracy leadership team with assessments, research, and development of inventory accuracy requirements.
Explain inventory adjustments.