Order Processing Technician - CAM - CCM

Carlisle•Waukesha, WI
•Onsite

About The Position

The Order Processing Technician processes orders by creating and/or interpreting manufacturing drawings, preparing manufacturing instructions, and generating accurate bills of materials for production. The role helps ensure accuracy, reduce scrap and errors, and support an exceptional customer experience. It works with engineering, production, sales, customer service, accounting, scheduling, inventory, and shipping. The position is fully onsite in an office environment within a manufacturing facility, where the employee may encounter varying temperatures and manufacturing noise. Personal protective equipment is regularly required. Travel is minimal, up to 10%. The schedule is typically first shift, Monday through Friday, with flexibility to work overtime. The pay rate is $26.92 per hour; actual pay may be higher depending on education, experience, and qualifying skills.

Requirements

  • High school diploma.
  • At least two years of experience in a comparable drafting or engineering position.
  • Proficiency in order-processing processes, systems, and software, including PCS, Excel, AutoCAD, SolidEdge, and RADAN.
  • Excellent interpersonal and verbal and written communication skills.
  • Problem-solving ability.
  • Ability to establish and maintain cross-functional relationships through effective communication.
  • Continuous-improvement mindset, including openness to feedback, embracing change, and maintaining a positive attitude.
  • Ability to comply with safety and work rules and regulations.
  • Willingness to learn and develop.
  • Strong attention to detail and ability to compare documentation and materials for accuracy.
  • Advanced mathematical skills, including measuring and calculating within 1/64th of an inch.
  • Strong computing skills, including proficiency in Microsoft Outlook, Word, and Excel.

Nice To Haves

  • Technical certification or an associate’s degree in manufacturing drawing or interpretation, drafting, or engineering.

Responsibilities

  • Understand the sources and impact of processing errors and non-conformance issues; take ownership of errors and promptly disclose and correct them.
  • Review and coordinate manufacturing drawings, interpret blueprints, understand purchase orders, and read quotes to prepare orders for processing.
  • Accurately create bills of materials, print approvals, sales orders, and shop drawings or instructions for manufacturing.
  • Provide exceptional customer service to internal and external customers.
  • Communicate with other departments regarding orders, freight issues, errors, and specific customer needs.
  • Support the team as requested or required.
  • Perform other duties as assigned.
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