Order Management Intern
About The Position
Trench Canada Coils is looking for a highly motivated Order Management Intern to support the daily execution of customer orders in a fast-paced, custom-engineered manufacturing environment serving utilities and industrial customers worldwide. This role is designed as a hands-on development opportunity for individuals interested in building long-term careers in operations, project execution, business intelligence, or supply chain within a global manufacturing organization. High-performing candidates may be considered for future full-time opportunities following the internship term. This position is ideal for candidates who combine strong organizational and analytical skills with a high level of AI fluency and curiosity for modern digital tools. You will work closely with the Order Management team, supporting critical operational activities while helping improve efficiency through AI-enabled solutions, automation, and data-driven analysis. You’ll gain hands-on exposure to customer order execution, SAP processes, project coordination, and cross-functional operations within a global industrial business.
Requirements
- Current post-secondary students nearing completion of their degree program or recent graduate in Business, Supply Chain, Operations Management, Engineering, Business Analytics, or related field.
- Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
- High attention to detail and strong sense of ownership.
- Strong communication and collaboration skills.
- Comfortable working with data, spreadsheets, and operational systems.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Candidates seeking long-term growth opportunities within operations, analytics, and manufacturing environments are encouraged to apply.
- You are proactive, action-oriented, and eager to learn.
- You thrive in fast-paced environments, communicate effectively, and enjoy solving problems collaboratively.
- You are not afraid to take initiative, ask questions, and support the team wherever needed.
- You combine operational discipline with a modern digital mindset and are excited about the future of AI-enabled operations.
- Using AI tools (such as ChatGPT, Copilot, Gemini, or similar platforms) to improve productivity and problem-solving.
- Ability to structure prompts and extract meaningful outputs from AI tools.
- Interest in applying AI to operational processes, reporting, coordination, and workflow optimization.
- Curiosity and openness to experimenting with new technologies and digital solutions.
Nice To Haves
- Experience with SAP is an asset.
Responsibilities
- Support the Order Management team with daily operational activities across the order lifecycle.
- Assist with SAP Sales Order maintenance, order tracking, documentation management, and milestone follow-up.
- Coordinate with Scheduling, Logistics, Engineering, Procurement, and Customer Service teams to support timely order execution.
- Monitor customer commitments, delivery dates, and action items to help keep projects on track.
- Support preparation and issuance of customer and internal documentation.
- Help maintain trackers, reports, and operational dashboards.
- Use AI tools to improve productivity, streamline repetitive tasks, summarize information, and support reporting activities.
- Identify opportunities for process simplification, automation, and operational improvement.
- Support management with ad-hoc analysis and operational coordination tasks.
Benefits
- The opportunity to gain practical experience in the field of optical current measurement technology and sustainable energy transmission in an innovative company
- You will work in a motivated team on forward-looking projects and gain insights into the latest technologies
- Support from experienced professionals in handling the latest measurement technology
- An hourly rate of pay of CAD $24 - $26
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
