Order Management Associate

Danaher•Torrance, CA

7d•Onsite

About The Position

The Order Management Associate is responsible for Processing Sales orders with attention to detail and a high percentage of accuracy. This includes escalating issues to appropriate groups for resolution. This position reports to the Manager, Order Management and is part of the Order Management team located in Torrance, CA and will be an on-site role. In this role, you will have the opportunity to: Process sales orders with attention to detail and a high percentage of accuracy, provide accurate lead times on items not in stock. Create production orders for special batch requests, provide daily report of sales orders processed and not processed. Ensure all work is accurate and free of errors / defects. Clear orders from preorder table for processing and process specialty orders including key stocks, consignments, and standing orders.

Requirements

High School Diploma or equivalent (GED)
At least 2 years of experience in Order Management
At least 1 year of data entry and/or customer service experience
Understanding of the functionalities of an ERP system
Microsoft Office (Excel)
Database Management

Nice To Haves

Excellent time management skills
Ability to manage multiple tasks
Strong customer service
Basic knowledge of Distribution and Manufacturing
Basic knowledge of Dynamics D365 ERP System

Responsibilities

Process sales orders with attention to detail and a high percentage of accuracy
Provide accurate lead times on items not in stock
Create production orders for special batch requests
Provide daily report of sales orders processed and not processed
Ensure all work is accurate and free of errors / defects
Clear orders from preorder table for processing
Process specialty orders including key stocks, consignments, and standing orders