Order Management Administrator

Avidex Industries LLC•Fremont, CA

5d•$28 - $31

About The Position

The Order Management Administrator enters and maintains projects, sales orders, and change orders, verifying item cost accuracy. The role maintains customer and item records, vendor pricing, and bills of material in the company’s ERP system. As a support partner to Account Executives and project teams, the administrator keeps order information accurate, documentation organized, and transactions moving through established workflows while providing service to internal and external customers. The role supports order processing and project delivery through ERP data entry and record maintenance, cost verification, documentation organization, and administrative support. It also includes occasional reception coverage and compliance with company safety standards and required training.

Requirements

High school diploma or GED.
Experience entering and maintaining sales orders in an enterprise resource planning (ERP) system.
Proficiency in Microsoft Excel, including data entry, spreadsheet formatting, sorting and filtering, and basic formulas.
Proficiency with Microsoft Windows, other Microsoft Office applications, and PDF editing software.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Strong customer service and problem-solving skills.
Ability to manage multiple projects and priorities, meet deadlines, and work with limited supervision.
Ability to remain calm and professional in stressful situations.

Nice To Haves

Associate degree.
Four or more years of experience in administration, customer service, sales support, or a similar role.
Familiarity with CRM software.

Responsibilities

Enter and maintain a high volume of projects, sales orders, and change orders in the ERP system.
Review orders for completeness and accuracy, verify item costs, and communicate discrepancies to Account Executives and project teams.
Provide order-entry support according to department workflows and priorities.
Create and maintain bills of material in the ERP system.
Create and maintain item master and customer master records.
Maintain vendor price lists to support accurate order processing.
Organize and maintain supporting project and sales order documents.
Complete and distribute standardized credit limit request forms.
Provide occasional reception coverage, including answering phones and greeting guests.
Follow company safety standards and attend required training.
Perform other administrative and operational support duties as assigned.