Order Entry Specialist

Workrite Ergonomics•Petaluma, CA

About The Position

Workrite Ergonomics is seeking an Order Entry Specialist to accurately enter purchase orders and verify special pricing agreements. This role involves working with Finance, Planning, Engineering, and Customer Service to resolve issues, assign ship dates, and manage custom requests. If you're looking for new opportunities, join our team � Apply Now!

Requirements

2 years of experience in Customer Service or related field
High school diploma or GED
Intermediate skills in Microsoft Office Suite, Outlook, data entry skills with the ability to learn to process large amounts of information efficiently and accurately, and the ability to learn ERP systems

Responsibilities

Timely and accurate entry of Purchase Orders received via email or fax
Accurate verification of Special Pricing Agreements, SPIFFs and sales codes for orders
Work closely with Finance for timely resolution on orders when accounts are on credit hold or are not set up in Syteline ERP system
Assign ship dates for standard lead time orders, and/or work with Planning to assign ship dates for expedites and other special requests and provide order verification to customers on a timely basis
Route discrepant orders that require communication with sales or customer for resolution and finalization to Customer Service team
Route orders for custom product to Customer Service Specialist, Customs for finalization