Order Entry Specialist

U.S. Legal Support•Houston, TX

About The Position

Come join one of the fastest-growing legal services companies in the United States! U.S. Legal Support is a privately held company with over 85 offices nationwide. As a leading provider of litigation services, we are the only company offering a full suite of court reporting solutions, record retrieval, interpreting & translation, trial services, and transcription services to law firms, major corporations, and insurance companies. At U.S. Legal Support, we encourage everyone to bring their authentic selves to work every day. We offer flexible work hours and family-friendly benefits to support our employees.

Requirements

High school diploma or equivalent required
Minimum 1 year of relevant work experience
Reliable and dependable
Flexible and resilient
Strong problem-solving and critical thinking abilities
Customer/client-focused
Effective communication skills
Time management and organizational skills

Nice To Haves

Litigation support (record retrieval) experience is a plus

Responsibilities

Confirm legal requests for records are completed accurately per client instructions
Heavy data entry and documentation preparation
Research locations and facilities for records retrieval
Prepare legal packets using client preferences and system requirements
Internally track requests and follow up as necessary
Email clients for confirmations, questions, and status updates
Handle problem requests, research, and follow-ups
Quality check all documents, entries, and legal paperwork
Resend requests and provide additional documentation as needed
Faxing, mailing, and arranging hand-served legal requests
Save and scan all documents