Order Entry Specialist
About The Position
The Order Entry Specialist (OES) maintains the Enterprise Resource Planning (ERP) system by entering orders, confirming pricing, and updating customer account information. The specialist prepares purchase orders for entry by confirming contact names, addresses, part numbers, and pricing; reviews orders for deficiencies; and enters them into the ERP system. This is a semi-customer-facing position involving communication with internal and external customers by phone, email, and the Customer Relationship Management (CRM) tool. Accurate and efficient order entry supports Dorner’s purchasing and manufacturing processes.
Requirements
- High school diploma.
- Prior experience in order entry, order management, administrative support, or related roles.
- Microsoft Office, ERP software, and CRM.
Responsibilities
- Verify entered customer and account information.
- Enter orders for parts and standard conveyors.
- Maintain and use the CRM tool for case management.
- Assist with reporting, processing RMA forms, and miscellaneous Client Services tasks.
Benefits
- Free coffee daily.
- 11 paid holidays.
- Vacation and paid sick time.
- Medical, dental, and vision insurance effective day 1.
- 401(k) with company match.
- Paid parental leave.
- Tuition assistance.
- Disability insurance.
- Dress for your day.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
