Order Entry Specialist

Aston Carter • Bloomingdale, IL

7d • $25 - $27 • Hybrid

About The Position

This position focuses on order entry, managing shared email inboxes, customer communication, order tracking, and follow-up. You will coordinate with internal teams to resolve customer inquiries and support account needs, ensuring orders are fulfilled as promised. The role offers an opportunity for growth, ultimately becoming the sole Customer Service Representative for the Sandream business.

Requirements

• Experience using ERP systems (NetSuite preferred but not required).
• Proficiency in MS Office.
• 2-3+ years of recent order entry or customer account management within manufacturing or distribution.
• Experience with shared inbox management.
• Ability to learn quickly and work independently.
• Strong initiative and problem-solving abilities.
• Reliable attendance and schedule flexibility, especially during the holiday season.
• Minimum HS Diploma or GED required.

Nice To Haves

• Associate Degree preferred

Responsibilities

• Enter orders into NetSuite ERP system.
• Manage shared email inboxes efficiently.
• Communicate effectively with customers.
• Track and follow up on orders to ensure timely delivery.
• Coordinate with internal teams to resolve customer inquiries.
• Support account needs and fulfill orders as promised.
• Learn processes quickly and adapt to changing priorities.
• Take ownership of customer relationships and order management.

Benefits

• Medical
• dental & vision
• Critical Illness
• Accident
• Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED