Order Entry Clerk

Brook + Whittle - SprinkNew Century, KS
Onsite

About The Position

We are seeking a detail-oriented and organized Order Entry Clerk to join our team. In this role, you will be responsible for accurately entering customer orders into our system, ensuring timely processing, and maintaining a high level of customer satisfaction. The ideal candidate will have strong data entry skills, excellent communication abilities, and a commitment to accuracy and efficiency.

Requirements

  • High School diploma or equivalent.
  • General computer skills.
  • Excellent written and verbal communication skills.
  • Ability to read and comprehend simple instructions.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving concrete variables in sometimes complex situations.
  • Incumbent regularly required to use color vision, grasp, reach and sit for prolonged periods of time.
  • Computer savvy and comfortable with technology
  • Exceptional attention to detail
  • Ability to handle conflict and manage customer expectations
  • Desire to work in a fast-paced environment
  • Skilled at juggling multiple tasks at a time
  • Strong proofreading and grammar skills
  • Reliable with a strong work ethic
  • Must be eligible to work in the United States without restriction.

Nice To Haves

  • One or more years of relevant experience or equivalent combination of education and experience is preferred.
  • Technical printing knowledge is helpful.

Responsibilities

  • Accurately enter customer orders into the order management system.
  • Review orders for completeness, pricing accuracy, and product availability.
  • Communicate detailed information to sales representatives and internal departments to resolve order discrepancies or issues.
  • Retain product knowledge to ensure finished product meets customer needs.
  • Ensure compliance with company policies and procedures related to order processing.
  • Handle special accounts, which may require special procedures
  • Other duties as assigned.
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