Order Entry Clerk

Frank Donio•Hammonton, NJ

8d•Onsite

About The Position

We're looking for a dependable, organized, and detail-oriented team member to join our team as an Order Entry Clerk. This position plays a vital role in ensuring customer orders are processed accurately, and efficiently so fresh produce arrives where it needs to be, when it needs to be there. If you enjoy solving problems, communicating with people, and working in a fast-paced environment where accuracy and teamwork matter, this could be an excellent opportunity to build a long-term career with a stable, family-owned company. This position reports to the Order Entry Manager. Previous order-entry experience is preferred, but we are willing to train the right candidate.

Requirements

High school diploma or GED.
Previous order-entry, administrative, customer service, or office experience preferred.
Strong attention to detail and commitment to accuracy.
Excellent verbal, written, and telephone communication skills.
Basic computer skills, typing proficiency, and data-entry experience.
Ability to prioritize multiple tasks in a fast-paced environment.
Strong organizational and problem-solving skills.
Ability to work independently while contributing as part of a team.
Reliable transportation and dependable attendance.
Availability to work evenings, weekends, holidays, overtime, and extended shifts as business demands require.

Nice To Haves

Working knowledge of Microsoft Office 365 is preferred.

Responsibilities

Process customer sales orders and purchase orders accurately and efficiently.
Review pricing, quantities, product information, and delivery details for accuracy.
Identify and resolve order discrepancies while maintaining complete and accurate records.
Process credits, vendor returns, production orders, and related documentation.
Professionally communicate with customers, vendors, drivers, and internal departments regarding orders, deliveries, and product availability.
Answer incoming telephone calls and place outgoing calls as needed.
Provide timely updates while maintaining a high level of customer service.
Work closely with Sales, Purchasing, Transportation, Production, Warehouse Management, and dock personnel to ensure smooth daily operations.
Adapt to changing priorities and increased order volume during peak business periods.
Perform additional responsibilities as assigned to support the team.

Benefits

Competitive starting pay
Opportunities for overtime based on business needs, paid at 1.5 times your regular hourly rate.
Eligibility for a discretionary year-end bonus based on both company and individual performance.
401(k) with company match.
Medical, dental, and vision insurance.
Flexible Spending Account (FSA).
Paid time off (PTO).
Stable, full-time, year-round employment.
Paid training and opportunities for advancement as your skills and responsibilities grow.
A supportive, family-owned company that values teamwork, accountability, and long-term employees.