Order Entry Clerk
About The Position
Join a Growing Healthcare Organization Are you detail-oriented, organized, and looking for an opportunity to grow your career in a fast-paced healthcare environment? We are seeking an Order Entry Clerk to support a rapidly expanding medical device company dedicated to delivering solutions that positively impact patient care. In this role, you'll play a critical part in ensuring customer orders are processed accurately and efficiently while collaborating with multiple internal teams to support fulfillment and billing operations. This position offers hands-on experience with business systems, customer support processes, and healthcare operations, along with the potential for long-term career growth.
Requirements
- Minimum of 1 year of experience in customer service, data entry, administrative support, order processing, or light accounting.
- Experience processing customer orders and managing multiple priorities throughout the day.
- Proficiency with Microsoft Office and Microsoft 365 applications.
- Strong data entry skills with exceptional attention to detail and accuracy.
- Ability to learn new software systems and business processes quickly.
- Self-motivated individual who can work independently with minimal supervision.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to thrive in a fast-paced, team-oriented environment.
Responsibilities
- Monitor and manage a shared customer service inbox to ensure timely responses and order processing.
- Review incoming customer orders and organize all related documentation.
- Assign order numbers and accurately enter order details into the ERP system.
- Validate order information to ensure accuracy and completeness.
- Coordinate order fulfillment activities through shipping systems.
- Prepare and package orders, including creating and applying shipping labels.
- Process customer usage forms and route documentation to appropriate teams.
- Assist with billing adjustments and order transfers as needed.
- Communicate with internal departments to resolve order, fulfillment, or billing issues.
- Maintain organized records and provide general administrative support related to order processing activities.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
