Order Entry Clerk

Baird & Warner • Schaumburg, IL

3d • $40,000 - $45,000

About The Position

The Order Entry Clerk must possess the ability to process all agent orders in a timely manner and manage multiple tasks. This person must have strong organization skills with a customer focus, and a sense of urgency. Ensuring customer satisfaction is critical through communication and efficient responsive completion of tasks. The exercising of sound judgment and creativity are essential in meeting both business goals and customer expectations. This position reports to the Order Entry Lead.

Requirements

• High School diploma
• Minimum 1 year of customer service experience (customer care, order entry, etc)
• Strong written and verbal communications skills
• Strong organization and follow-up skills
• Ability to multitask and prioritize requests
• Strong sense of urgency for exceeding customer expectations
• A passionate customer advocate and positive work attitude
• Ability to work cross-functionally within the organization

Nice To Haves

• Previous call center experience preferred

Responsibilities

• Process all agent orders in a timely manner
• Manage multiple tasks
• Ensuring customer satisfaction through communication and efficient responsive completion of tasks
• Exercising sound judgment and creativity in meeting business goals and customer expectations

Benefits

• Medical
• Dental
• Vision
• PTO
• VTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED