Order Entry Clerk
About The Position
Baird & Warner Real Estate is a company that values its culture and the professionals who work there, having earned a Top Workplace designation from the Chicago Tribune ten times. They believe in supporting their employees to foster independence, career growth, community involvement, and work-life balance. Their shared purpose is to make it easier for homebuyers and sellers to achieve their real estate dreams. The Order Entry Clerk is responsible for processing all agent orders in a timely manner, managing multiple tasks, and maintaining strong organization skills with a customer focus and a sense of urgency. Ensuring customer satisfaction through communication and efficient task completion is critical. The role requires sound judgment and creativity to meet business goals and customer expectations.
Requirements
- High School diploma.
- Minimum 1 year of customer service experience (customer care, order entry, etc).
- Strong written and verbal communications skills.
- Strong organization and follow-up skills.
- Ability to multitask and prioritize requests.
- Strong sense of urgency for exceeding customer expectations.
- A passionate customer advocate and positive work attitude.
- Ability to work cross-functionally within the organization.
Nice To Haves
- Previous call center experience preferred.
Responsibilities
- Process all agent orders in a timely manner.
- Manage multiple tasks.
- Ensure customer satisfaction through communication and efficient responsive completion of tasks.
- Exercise sound judgment and creativity in meeting business goals and customer expectations.
Benefits
- Medical
- dental
- vision
- PTO
- VTO
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
