About The Position

As an Order Administrator, you will be part of a dynamic team who all work together to meet their goals and objectives. Our team cares about providing the ultimate customer service experience by processing orders in a timely and accurate manner. Our highly skilled team leads and other team members will provide coaching and guidance to ensure you will be successful in your role. You will be participating in a highly organized training that will be customized to your level of knowledge. You will have great support system from your colleagues.

Requirements

  • Highly motivated by a fast pace environment
  • At ease with different tools such as CRM, Excel, etc.
  • Organized, detail-oriented and at ease with different processes
  • Positive, assertive, confident with a tenacious attitude
  • Able to be on site as needed
  • Able to do overtime as required
  • Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)

Responsibilities

  • Validate purchase orders (price, parts, pertinent information)
  • Enter all purchase orders in the system
  • Communicate with the Channel Sales department in order to discuss discrepancies and/or improvements
  • Inform customers of any missing information on their purchase orders
  • Be the liaison between Channel Sales and Supply Chain department
  • Manage Customer Service phone calls
  • Complete special projects when assigned

Benefits

  • Attractive compensation package
  • Training Tuition Reimbursement Program
  • Subsidized meals in our amazing Bistro (Les Cordons Bleus)
  • Work-life balance with a flexible working schedule
  • Free, unlimited coffee
  • Private, free parking for all employees
  • Onsite fitness facility with personal trainer
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