Optometric Technician - Training Provided!

Clarkson Eyecare•Columbia, MO

2d•Onsite

About The Position

The Optometric Technician supports optometrists in delivering a positive patient experience. The role handles a range of patient-care and office duties, including conducting initial testing with optical equipment to prepare patients for exams. No medical or eyecare experience is required, and training is provided. Work is primarily in a standard office or clinical setting; travel to other locations may be required to carry out essential duties. The position requires full-time availability for shifts scheduled within the office hours of Monday–Friday, 8 a.m.–7 p.m., and Saturday, 8 a.m.–1 p.m. Employees may need to work earlier or later as needed, and schedules may include weekends, changes, or extended hours.

Requirements

High school diploma or GED.
Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills; at least one year in a role interacting with customers or patients, or an equivalent combination of education and experience.
Favorable result on a background check, as required by state.
Ability to provide proof of identity and authorization to work in the United States.
Ability to work the hours needed by the business, including possible weekends, schedule changes, or extended hours.
Strong fine motor skills and full use of hands; ability to walk, sit, stand, bend, stoop, reach, and lift, carry, push, or pull items up to 25 pounds.
Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

Previous medical office experience.
Previous ophthalmic experience; strongly preferred.
Excitement to learn and grow.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers, and respond to inquiries by phone, email, and in person.
Build relationships with patients and provide medical support in keeping with the company’s Total Patient Experience.
Comply with company policies and procedures, including HIPAA.
Work with urgency and respect patients’ and doctors’ time and schedules.
Operate manual and auto lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
Follow equipment-testing scripts for photos, visual fields, visual acuity, and other testing.
Clean examination equipment, including the tonometer tip.
Interact courteously and professionally with employees at all levels.
Perform general office duties and cleaning as assigned by the manager.
Help maintain a positive, team-oriented, patient-focused work environment.
Meet business scheduling needs, which may include weekends, schedule changes, or extended hours.