Optometric Technician - Training Provided!
About The Position
An Optometric Technician supports optometrists in delivering a positive Total Patient Experience by preparing patients for exams, conducting initial testing with optical equipment, and providing medical and administrative support. The role also supports patient flow, verifies insurance, responds to patient inquiries, and helps maintain a clean and organized clinical environment. Training is provided. Work is primarily performed in a standard office or clinical setting. Travel to other locations may be required to carry out essential duties. The position requires open availability for shifts within the office’s operating hours, which are Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. Hours vary by location, and work may occasionally begin earlier or end later. Employees are not expected to work all listed hours, but must be available for any shift within them.
Requirements
- High school diploma or GED.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Favorable result on a background check as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; and regular bending, stooping, and reaching.
- Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
- Visual and auditory acuity, including color, depth, and peripheral vision, and ability to adjust focus.
Nice To Haves
- Previous medical office experience preferred.
- Previous ophthalmic experience strongly preferred.
Responsibilities
- Facilitate patient flow and assist doctors with preliminary testing.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers, and answer inquiries by phone, email, and in person.
- Build relationships with patients while delivering medical support and a positive Total Patient Experience.
- Comply with company policies and procedures, including HIPAA.
- Respect patients’ and doctors’ time and schedules by practicing urgency.
- Operate manual and auto lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
- Follow scripts for testing equipment, including photos, visual fields, and visual acuity testing.
- Clean examination equipment, including the tonometer tip.
- Interact courteously and professionally with employees at all levels.
- Perform general office duties and cleaning as assigned by the manager.
- Help create a positive, team-oriented, patient-focused work environment.
- Work hours that meet business needs, which may include weekends, schedule changes, or extended hours.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
