Optometric Technician - Training Provided!
About The Position
The Optometric Technician supports an optometrist in delivering a high-quality patient experience. The role handles a range of patient-care and office duties, including preliminary testing with optical equipment to prepare patients for examinations. It also involves facilitating patient flow, verifying medical and vision insurance, communicating with patients and staff, and responding to inquiries by phone, email, and in person. The employer provides training; medical or eyecare experience is not required to apply. Work is primarily performed in a standard office or clinical setting, with travel to other locations potentially required. The position requires open availability for shifts scheduled within the practice’s Monday–Friday hours of 8 a.m.–7 p.m. and Saturday hours of 8 a.m.–1 p.m. Employees may need to work earlier or later as needed, and schedules may include weekends or extended hours. The role requires compliance with company policies, including HIPAA, and favorable background-check results.
Requirements
- High school diploma or GED equivalent.
- Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong customer-service skills and at least one year of experience interacting with customers or patients, or an equivalent combination of education and experience.
- Favorable background-check result as required by state.
- Proof of identity and authorization to work in the United States.
- Ability to work hours that meet business needs, including potential weekends, schedule changes, or extended hours.
- Physical ability to walk, sit, stand, bend, stoop, reach, and lift, carry, push, or pull items up to 25 pounds.
- Strong fine motor skills and full use of hands; ability to grasp, write or type, and use technology.
- Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.
- Occasional ability to drive or climb, as needed.
Nice To Haves
- Previous medical office experience preferred.
- Previous ophthalmic experience strongly preferred.
Responsibilities
- Facilitate patient flow and help deliver a positive patient experience.
- Assist the doctor with preliminary testing using optical equipment.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, managers, and employees at all levels.
- Respond to inquiries by phone, email, and in person.
- Operate manual and automatic lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
- Follow testing scripts for equipment, including photos, visual fields, and visual acuity testing.
- Clean examination equipment, including the tonometer tip.
- Comply with company policies and procedures, including HIPAA.
- Perform general office duties and cleaning as assigned by the manager.
- Contribute to a positive, team-oriented, patient-focused work environment.
- Meet business needs for work hours, which may include weekends, schedule changes, or extended schedules.
- Travel to other locations if required to carry out job duties.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
- Training provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
