Optometric Technician - Training Provided!
About The Position
An Optometric Technician supports the optometrist in providing a positive patient experience and preparing patients for eye examinations. The technician performs initial testing using optical equipment, assists with patient flow, verifies medical and vision insurance, and communicates with patients, doctors, and managers. The position also includes responding to inquiries by phone, email, and in person, general office duties, and cleaning assigned by the manager. The role is performed primarily in a standard office or clinical setting. Travel to other locations may be required. The schedule is full-time, with open availability for shifts during office hours: Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 1 p.m. Employees will not work all of those hours, but may need to start earlier or stay later as needed. Schedules may include weekends, changes, or extended hours. No medical or eyecare experience is required for training, although prior medical office experience is preferred and ophthalmic experience is strongly preferred.
Requirements
- High school diploma or GED.
- Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong customer service skills.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Favorable result on a background check as required by the state.
- Proof of identity and authorization to work in the United States.
- Availability for shifts within the stated office hours, including possible weekends, schedule changes, or extended hours.
- Ability to walk, sit, and stand frequently; bend, stoop, and reach regularly; and lift, carry, push, or pull items up to 25 pounds.
- Strong fine motor skills and full use of hands for grasping, writing, typing, and using technology.
- Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience, strongly preferred.
- Excitement to learn and grow.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers.
- Respond to inquiries by phone, email, and in person.
- Build patient relationships and deliver medical support in accordance with the Total Patient Experience.
- Follow company policies and procedures, including HIPAA requirements.
- Work with urgency and respect patients’ time and the doctor’s schedule.
- Operate manual and automatic lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
- Follow equipment-testing scripts for photos, visual fields, visual acuity, and other testing.
- Clean examination equipment, including the tonometer tip.
- Interact courteously and professionally with employees at all levels.
- Perform general office duties and cleaning as assigned by the manager.
- Help create a positive, team-oriented, patient-focused work environment.
- Work hours that meet business needs, which may include weekends, schedule changes, or extended schedules.
Benefits
- Medical, vision, dental, and life insurance.
- 401(k) with employer matching.
- Paid time off.
- Paid holidays.
- Paid maternity leave.
- Competitive base pay.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
