Optometric Technician - Training Provided!

Nationwide Vision•Peoria, AZ

3d•Onsite

About The Position

Nationwide Vision is hiring an Optometric Technician to support optometrists and provide a high-quality Total Patient Experience. The role performs a range of duties, including operating optical equipment to conduct initial testing before a patient’s exam, supporting patient flow, and providing medical and administrative assistance. The technician communicates with patients, doctors, and managers and responds to inquiries by phone, email, and in person. The position is based primarily in a standard office or clinical setting. Travel to other locations may be required to carry out job duties. Full-time availability is required during the office hours listed below, though the employee will not work all of those hours. A shift may start earlier or end later as needed, and the schedule may include weekends or changes to the schedule.

Requirements

High school diploma or GED.
At least one year of experience in a position interacting with customers or patients, or an equivalent combination of education and experience.
Favorable result on a background check as required by the state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to lift, carry, push, and pull items up to 25 pounds.
Strong fine motor skills and full use of hands.
Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

Previous medical office experience.
Previous ophthalmic experience.

Responsibilities

Facilitate patient flow.
Assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers.
Answer inquiries by phone, email, and in person.
Deliver the Total Patient Experience and build relationships with patients while providing medical support.
Comply with company policies and procedures, including HIPAA.
Work with urgency and respect patients’ time and the doctor’s schedule.
Operate manual lensometers, auto-lensometers, autorefractor/keratometers, retinal cameras, visual field equipment, and GDX or OCT equipment.
Follow scripts for equipment testing, including photos, visual fields, and visual activity.
Clean examination equipment, including the tonometer tip.
Interact courteously and professionally with employees at all levels.
Perform general office duties and cleaning as assigned by the manager.
Help create a positive, team-oriented, patient-focused work environment.
Work hours that meet business needs, which may include weekends, schedule changes, or an extended schedule.