Optometric Technician - Training Provided!

Eye Care Partners•Webster Groves, MO
•Onsite

About The Position

EyeCare Partners is hiring an Optometric Technician for Clarkson Eyecare in Webster Groves, Missouri. The technician supports an optometrist in delivering a positive patient experience and performs initial testing to prepare patients for their exams. No medical or eyecare experience is required for training, although prior medical office experience is preferred and previous ophthalmic experience is strongly preferred. This full-time role requires open availability for shifts during the office’s operating hours, Monday through Friday from 8 a.m. to 7 p.m. and Saturday from 8 a.m. to 1 p.m. The employee may occasionally need to work earlier or later, and work hours may include weekends, schedule changes, or an extended schedule. Work is primarily performed in a standard office or clinical setting. Travel to other locations may be needed to perform essential duties. The role includes frequent walking, sitting, and standing; regular bending, stooping, and reaching; and occasional driving or climbing. Employees must be able to handle items up to 25 pounds and have strong fine motor skills and full use of their hands. Visual and auditory acuity are required throughout the workday.

Requirements

  • High school diploma or GED.
  • At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • Basic computer skills.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Strong customer service skills.
  • Enthusiasm for learning and growth.
  • Favorable background check result, as required by state.
  • Proof of identity and authorization to work in the United States.
  • Availability for shifts within the office’s operating hours, with possible schedule changes or extended hours.
  • Ability to lift, carry, push, and pull items up to 25 pounds.
  • Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
  • Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

  • Previous medical office experience.
  • Previous ophthalmic experience.

Responsibilities

  • Facilitate patient flow and assist the doctor with preliminary testing.
  • Use optical equipment to perform initial testing and prepare patients for an optometrist exam.
  • Operate a manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
  • Follow scripts for testing equipment, including photos, visual fields, and visual acuity.
  • Verify medical and vision insurance.
  • Communicate effectively with patients, doctors, and managers, and answer inquiries by phone, email, and in person.
  • Deliver medical support and build relationships with patients while providing a positive patient experience.
  • Comply with company policies and procedures, including HIPAA.
  • Practice urgency and respect patients’ and doctors’ time and schedules.
  • Clean examination equipment, including the tonometer tip.
  • Complete general office duties and cleaning as assigned by the manager.
  • Help create a positive, team-oriented, patient-focused work environment.
  • Meet business needs for work hours, which may include weekends, schedule changes, or an extended schedule.

Benefits

  • Medical, vision, dental, and life insurance.
  • 401(k) with employer matching.
  • Paid time off.
  • Paid holidays.
  • Paid maternity leave.
  • Competitive base pay.
  • Employee discounts.
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