Optometric Technician - Training Provided!
About The Position
The Optometric Technician supports optometrists in delivering a world-class Total Patient Experience. The role handles a variety of patient-care and office duties and uses optical equipment to perform initial testing before a patient’s exam. No medical or eyecare experience is required for training, although prior medical-office experience is preferred and prior ophthalmic experience is strongly preferred. The position is full-time. Offices are open Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 1 p.m. Employees must have open availability for any shift during those hours and may occasionally need to work earlier or later. The employee will not work all listed hours, but schedules may change and may include weekends or extended hours. Work is primarily in a standard office or clinical setting, with possible travel to other locations to perform job duties. The role includes frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lifting, carrying, pushing, and pulling items up to 25 pounds. Strong fine motor skills and full use of the hands are essential. Visual and auditory acuity are required throughout the work, and occasional driving or climbing may be necessary.
Requirements
- High school diploma or GED.
- Basic computer skills.
- Strong customer service skills.
- Excitement to learn and grow.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Favorable result on a background check, as required by state.
- Proof of identity and authorization to work in the United States.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to meet the physical demands of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds and performing tasks requiring fine motor skills and visual and auditory acuity.
Nice To Haves
- Previous medical office experience.
- Previous ophthalmic experience.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers, and answer inquiries by phone, email, and in person.
- Build relationships with patients and provide medical support in accordance with the Total Patient Experience.
- Comply with company policies and procedures, including HIPAA.
- Work urgently while respecting patients’ time and the doctor’s time and schedule.
- Operate manual and automatic lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
- Follow testing equipment scripts for photos, visual fields, visual activity, and related procedures.
- Clean examination equipment, including the tonometer tip.
- Interact courteously and professionally with employees at all levels.
- Perform general office duties and cleaning as assigned by the manager.
- Help create a positive, team-oriented, patient-focused work environment.
- Meet business scheduling needs, which may include weekends, schedule changes, or extended hours.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
