Optometric Technician - Training Provided!

Nationwide Vision•Buckeye, AZ

3d•Onsite

About The Position

An Optometric Technician supports optometrists in providing a positive patient experience by handling a range of duties and using optical equipment to perform initial testing before a patient’s exam. The role includes facilitating patient flow, assisting with preliminary testing, verifying medical and vision insurance, communicating with patients and staff, and responding to inquiries by phone, email, and in person. The position is performed primarily in a standard office or clinical setting. Travel to other locations may be required to carry out job duties. The schedule is full-time, with open availability required for shifts within the office hours of Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. Work may begin earlier or end later as needed; employees will not work all listed hours.

Requirements

High school diploma or GED.
At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
Favorable result on a background check as required by state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to work within required business hours, including possible weekends, schedule changes, or extended hours.
Ability to lift, carry, push, and pull items up to 25 pounds.
Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

Previous medical office experience is preferred.
Previous ophthalmic experience is strongly preferred.

Responsibilities

Facilitate patient flow and practice urgency while respecting patients’ time and the doctor’s schedule.
Assist the doctor with preliminary testing and prepare patients for optometric examinations.
Operate manual and auto lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
Follow equipment-testing scripts for photographs, visual fields, visual acuity, and other tests.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, managers, and other employees, and answer inquiries by phone, email, and in person.
Embrace and execute the Total Patient Experience and build relationships with patients while providing medical support.
Comply with company policies and procedures, including HIPAA.
Clean examination equipment, including the tonometer tip.
Perform general office duties and cleaning as assigned by the manager.
Help create a positive, team-oriented, patient-focused work environment.
Meet business needs for work hours, which may include weekends, schedule changes, or an extended schedule.