Optometric Technician - Training Provided!
About The Position
An Optometric Technician supports an optometrist in providing a high-quality patient experience. The role involves preparing patients for exams by performing preliminary testing with optical equipment, assisting with patient flow, verifying medical and vision insurance, and communicating with patients, doctors, and managers. The technician follows company policies and HIPAA requirements, maintains urgency around patient and doctor schedules, and helps create a positive, team-oriented, patient-focused work environment. Work is primarily performed in a standard office or clinical setting, with travel to other locations potentially required. The schedule is full-time, with open availability required for shifts within the practice’s operating hours: Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. Daily hours vary by location; earlier or later hours, weekends, schedule changes, or an extended schedule may be needed. Training is provided.
Requirements
- High school diploma or GED.
- At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
- Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to provide proof of identity and authorization to work in the United States.
- Favorable background check result as required by state.
- Ability to work with optical equipment and perform the physical duties described, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands are essential.
- Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.
Nice To Haves
- Previous medical office experience preferred.
- Previous ophthalmic experience strongly preferred.
Responsibilities
- Facilitate patient flow.
- Assist the doctor with preliminary testing and prepare patients for optometric exams.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers, including responding to inquiries by phone, email, and in person.
- Operate optical equipment, including a manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT.
- Follow testing equipment scripts for photographs, visual fields, visual acuity, and other testing.
- Clean examination equipment, including the tonometer tip.
- Comply with company policies and procedures, including HIPAA.
- Practice urgency and respect patients’ time and the doctor’s schedule.
- Perform general office duties and cleaning assigned by the manager.
- Help maintain a positive, team-oriented, patient-focused work environment.
- Work hours that meet business needs, which may include weekends, schedule changes, or an extended schedule.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Competitive base pay
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
