Optometric Technician - Training Provided!

Nationwide Vision•Gilbert, AZ

2d•Onsite

About The Position

The Optometric Technician supports optometrists in delivering a high-quality patient experience. The role handles a variety of duties and uses optical equipment to perform initial testing before a patient’s exam. It includes facilitating patient flow, assisting with preliminary testing, verifying medical and vision insurance, communicating with patients, doctors, and managers, and responding to inquiries by phone, email, and in person. Work is primarily performed in a standard office or clinical setting; travel to other locations may be required. The role requires open availability for shifts during the office’s operating hours: Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. Employees will not work all of these hours, but may need to work earlier or later as needed. The schedule may include weekends, changes, or extended hours to meet business needs. Training is provided.

Requirements

High school diploma or GED.
At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
Favorable result on a background check as required by state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 pounds; frequent walking, sitting, and standing; regular bending, stooping, and reaching; fine motor use of hands; and visual and auditory acuity.

Nice To Haves

Previous medical office experience.
Previous ophthalmic experience.

Responsibilities

Facilitate patient flow.
Assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers.
Respond to inquiries by phone, email, and in person.
Deliver the Total Patient Experience and build relationships with patients while providing medical support.
Comply with company policies and procedures, including HIPAA.
Work with urgency and respect patients’ time and the doctor’s schedule.
Operate a manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
Follow testing scripts for equipment, including photos, visual fields, and visual activity.
Clean examination equipment, including the tonometer tip.
Interact courteously and professionally with employees at all levels.
Perform general office duties and cleaning as assigned by the manager.
Help create a positive, team-oriented, patient-focused work environment.
Work hours that meet business needs, which may include weekends, schedule changes, or an extended schedule.