Lifeguard Training Provided

Virgin Active & KAUAI•Clearview, WY

About The Position

Virgin Active is seeking a Lifeguard to join its Operations Team as the company develops Social Wellness Clubs focused on members’ physical, mental, nutritional and social wellbeing. The Lifeguard helps create a safe, welcoming and enjoyable environment by maintaining poolside safety, cleanliness and a high-quality member experience. The role also acts as an ambassador for the club, responding confidently to situations, maintaining operational standards and delivering excellent service. The role is full-time, with 40 hours of work. Lifeguard qualification is not required at the outset: Virgin Active provides a five-day course to achieve the Level 2 Award in Pool Lifeguarding. The position includes flexible hours, including early mornings, evenings, weekends and bank holidays, and may involve undertaking Duty Manager responsibilities when required.

Requirements

Passion for exceptional customer service and creating a safe, enjoyable member experience.
Calm and confident, with the ability to remain composed under pressure.
Strong communication skills and the ability to engage positively with members and colleagues.
High attention to detail and commitment to safety and operational standards.
Flexible approach to working hours, including early mornings, evenings, weekends and bank holidays.
Competent swimming ability up to 50 metres.

Responsibilities

Supervise all pool and spa areas to ensure the safety and wellbeing of members and guests.
Provide exceptional customer service and create a friendly, approachable and welcoming environment.
Carry out routine poolside safety checks, water testing and plant monitoring, and accurately record required information.
Respond quickly and effectively to emergencies in line with Virgin Active procedures and lifeguarding protocols.
Maintain cleanliness and presentation across poolside, spa and changing facilities.
Comply with Health & Safety legislation, risk assessments and mandatory training requirements.
Support the Operations team with the day-to-day running of the club and help maintain a safe, welcoming environment.
Undertake Duty Manager responsibilities when required to support safe and efficient club operations.

Benefits

30 days of annual leave excluding bank holidays, plus a Celebration Day.
Access to The Peoples Pension, with employer contributions at 3%.
Complimentary Virgin Active membership for the employee and a buddy, with the option of free membership for children through Club V.
Discounts on Virgin Active services, including guest passes and 50% off personal training sessions.
Virgin Family discounts, including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
20% off food and drink at KAUAI branches located in clubs.
Access to Salary Finance loans, savings plans and personal finance support.
Health Heroes employee assistance programme, including six free counselling sessions.
Complimentary corporate letting services through Dexters, with no tenant charges.
Access to ePoints online retail discounts.
Five-day training course to achieve the Level 2 Award in Pool Lifeguarding.
Development and progression opportunities aligned to the employee’s level.