Lifeguard- Certification Provided (PT)

Grand Traverse Resort•Acme, MI

About The Position

Resort Pool Lifeguards provide a welcoming environment for Grand Traverse Resort and Spa guests, members, and residents in all pool areas. They help ensure guest and member safety by enforcing pool rules, addressing potential hazards, and maintaining a clean, organized environment. Lifeguards continuously monitor the pool area and respond proactively to hazardous and emergency situations. The maximum pool depth is 5 feet. The position requires effective communication with supervisors and management, strong customer service, teamwork, personal accountability, and adherence to safety procedures, uniform standards, and GTRS policies and values. The resort is willing to provide training and certification or recertification upon hiring, if needed.

Requirements

Must be at least 15 years old.
Must hold valid American Red Cross Lifeguard Training, American Red Cross Community or Professional CPR, and American Red Cross Standard First Aid certifications, or be able to obtain them within three months of employment.
Ability to continuously monitor guests, water conditions, and the surrounding environment, identify potential hazards, and respond quickly.
Ability to multitask effectively in a fast-paced environment while maintaining accuracy, organization, and attention to detail.
Positive approach to giving and receiving feedback; consistently display a positive attitude and behavior.
Team orientation and strong interpersonal skills; ability to motivate others through work habits and set a good example.
Effective time-management skills.
Excellent written and verbal customer service and communication skills.
Motivation, a positive attitude, and ability to perform effectively under pressure and in high-volume situations.
Ability to swim and exert significant energy during water rescues or pool maintenance activities.
Ability to perform the listed physical activities, including grasping and manipulating objects; walking, sitting, reaching, climbing or balancing, and stooping, kneeling, crouching, crawling, or standing for long periods.
Ability to lift up to 50 pounds occasionally and, in rare situations, up to 150 pounds with or without assistance.
Ability to see objects at close range and at a distance.
Ability to comprehend and follow directions; read and interpret handbooks, reports, operating and maintenance instructions, and procedure manuals.
Ability to handle stressful and difficult situations or interactions while remaining focused and professional.
Ability to identify complex problems, evaluate options, and implement solutions.
Ability to perform complex or varied tasks under deadlines and tight schedules, work under variable deadlines, and adapt to last-minute requests and changes.
Ability to maintain courteous and professional eye contact and engagement with internal and external guests.
Willingness to adjust schedule and work evenings, weekends, and occasional holidays.

Responsibilities

Rescue and assist distressed persons using rescue techniques and equipment, and contact emergency medical personnel in cases of serious injury.
Monitor pools and surrounding recreation areas for hazards, disturbances, and safety infractions, and enforce pool rules.
Maintain cleanliness of the pool and surrounding areas.
Communicate with the supervisor and management, and relay guest concerns to management or the appropriate administrator.
Learn about Resort, Club, and Spa facilities to encourage member recognition and loyalty.
Maintain service-oriented relationships with internal and external customers.
Take accountability for work duties, assignments, and performance expectations.
Give and receive feedback positively and work cooperatively with others.
Complete work safely, follow standard operating procedures, and use personal protective equipment.
Follow uniform and personal appearance standards in the Employee Handbook.
Model GTRS Core Values and comply with GTRS policies, procedures, standards, and workplace health and safety reporting requirements, including OSHA and MIOSHA.
Perform other reasonable related duties as assigned by a supervisor or management.