Lifeguard- Certification Provided (PT)

Grand Traverse Resort and Spa•Acme, MI

2d•Onsite

About The Position

Resort Pool Lifeguards provide a welcoming environment for Grand Traverse Resort and Spa guests, members, and residents in all pool areas. They ensure guest and member safety by enforcing pool rules, addressing potential hazards, maintaining clean and organized surroundings, continuously monitoring the pool area, and responding proactively to hazardous and emergency situations. The maximum pool depth is 5 feet. The role requires swimming ability, customer-service skills, and the ability to respond to emergencies and work effectively in a fast-paced environment. Certification in American Red Cross Lifeguard Training, CPR, and Standard First Aid is required, or must be obtained within three months of employment. GTRS can provide training and certification or recertification upon hiring, if needed. The position involves exposure to humid conditions, pool chemicals and chlorinated water, and a moderate-to-loud work environment. Scheduling is flexible and may include evenings, weekends, and occasional holidays. Applicants must pass a background investigation and drug screen. Native American Preference applies.

Requirements

Be at least 15 years of age.
Hold valid American Red Cross Lifeguard Training, American Red Cross Community or Professional CPR, and American Red Cross Standard First Aid certifications, or be able to obtain them within three months of employment.
Ability to continuously monitor guests, water conditions, and the surrounding environment, identify hazards, and respond quickly.
Ability to multitask in a fast-paced environment while maintaining accuracy, organization, and attention to detail.
Positive approach to giving and receiving feedback; consistently demonstrate a positive attitude and behavior.
Team-oriented with strong interpersonal skills and the ability to set a good example through work habits.
Effective time-management skills.
Excellent written and verbal customer-service and communication skills.
Motivation, a positive attitude, and the ability to perform effectively under pressure or during high-volume periods.
Ability to swim and exert significant energy during water rescues or pool maintenance.
Ability to perform the listed physical activities, including walking, sitting, reaching, climbing or balancing, and standing for long periods.
Ability to lift up to 50 pounds occasionally and, rarely, up to 150 pounds with or without assistance.
Ability to see objects at close and distant ranges.
Ability to comprehend and follow directions, read and interpret workplace documents, identify complex problems, evaluate options, and implement solutions.
Ability to perform varied tasks under deadlines and tight schedules and adapt to last-minute requests and changes.
Ability to handle stressful and difficult situations while remaining focused and professional.
Ability to engage internal and external guests courteously and professionally.
Willingness to adjust work schedule and work evenings, weekends, and occasional holidays.
Must pass a background investigation and drug screen as a condition of employment.

Responsibilities

Respond to and assist distressed persons using rescue techniques and equipment, and contact emergency medical personnel in cases of serious injury.
Monitor pools and surrounding recreation areas for hazards, disturbances, and safety infractions, and enforce pool rules.
Maintain cleanliness of the pool and surrounding areas.
Maintain open communication with the supervisor and management.
Relay guest concerns to management or the appropriate administrator.
Learn about Resort, Club, and Spa facilities to encourage member recognition and loyalty.
Maintain service-oriented relationships with internal and external customers.
Take accountability for work duties, assignments, and performance expectations.
Give and receive feedback positively and work cooperatively with others.
Complete work safely, follow standard operating procedures, and use personal protective equipment.
Follow uniform and personal appearance standards in the Employee Handbook.
Model GTRS Core Values.
Follow GTRS policies, procedures, and standards, including workplace health and safety operating and reporting procedures under OSHA and MIOSHA.
Perform other reasonable related duties as assigned by a supervisor or management.