Optometric Technician - Training Provided!

Clarkson Eyecare•Columbia, MO

1d•Onsite

About The Position

Clarkson Eyecare is hiring an Optometric Technician in Columbia, Missouri. No medical or eyecare experience is required because training is provided. The technician supports the optometrist and helps deliver a positive patient experience by preparing patients for exams, performing initial testing with optical equipment, and assisting with patient flow and office operations. This role requires full-time availability for shifts scheduled within the office’s Monday–Friday hours of 8 a.m.–7 p.m. and Saturday hours of 8 a.m.–1 p.m. Employees will not work all of these hours, but must be available for any shift within them. Some earlier or later work may be needed, and schedules may change or extend to meet business needs.

Requirements

High school diploma or GED.
Basic computer skills.
Strong customer service skills.
At least one year in a role interacting with customers or patients, or an equivalent combination of education and experience.
Favorable background-check result as required by the state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 pounds.

Nice To Haves

Previous medical office experience.
Previous ophthalmic experience, strongly preferred.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers, and respond to inquiries by phone, email, and in person.
Build relationships with patients and provide medical support as part of the Total Patient Experience.
Follow company policies and procedures, including HIPAA requirements.
Work with urgency and respect patients’ time and the doctor’s schedule.
Operate a manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
Follow testing-equipment scripts for photos, visual fields, visual acuity, and other tests.
Clean examination equipment, including the tonometer tip.
Interact courteously and professionally with employees at all levels.
Perform general office duties and cleaning as assigned by the manager.
Help create a positive, team-oriented, patient-focused work environment.
Work hours that meet business needs, which may include weekends, schedule changes, or an extended schedule.