Optometric Technician - Training Provided!

Eye Care Partners • Columbia, MO

1d • Onsite

About The Position

The Optometric Technician supports the optometrist and helps deliver a positive patient experience. The role performs initial testing to prepare patients for examinations, assists with patient flow, verifies medical and vision insurance, and communicates with patients, doctors, and managers. No medical or eyecare experience is required for training, although previous medical office or ophthalmic experience is preferred. Work is primarily in a standard office or clinical setting; travel to other locations may be required.

Requirements

• High school diploma or GED.
• Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong customer service skills and at least one year in a customer- or patient-facing position, or an equivalent combination of education and experience.
• Favorable result on a background check as required by state.
• Proof of identity and authorization to work in the United States.
• Availability to work any shift within the stated office hours; work may include weekends, schedule changes, or extended hours.
• Ability to walk, sit, stand, bend, stoop, reach, lift, carry, push, and pull items up to 25 pounds; strong fine motor skills and full use of hands.
• Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience, strongly preferred.
• Excitement to learn and grow.

Responsibilities

• Facilitate patient flow and assist the doctor with preliminary testing.
• Verify medical and vision insurance.
• Communicate with patients, doctors, and managers, and respond to inquiries by phone, email, and in person.
• Build relationships with patients and provide medical support as part of the Total Patient Experience.
• Follow company policies and procedures, including HIPAA requirements.
• Work urgently while respecting patients’ time and the doctor’s schedule.
• Operate manual and automatic lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
• Follow testing equipment scripts for photos, visual fields, visual acuity, and other tests.
• Clean examination equipment, including the tonometer tip.
• Interact courteously and professionally with employees at all levels.
• Perform general office duties and cleaning as assigned by the manager.
• Help create a positive, team-oriented, patient-focused work environment.
• Meet business scheduling needs, which may include weekends, schedule changes, or extended hours.

Benefits

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED