Optometric Technician - Training Provided!

Clarkson Eyecare•Webster Groves, MO

11d•Onsite

About The Position

Clarkson Eyecare is hiring an Optometric Technician in Webster Groves, Missouri. No medical or eyecare experience is required because training is provided. The technician supports the optometrist and helps deliver a positive patient experience by managing patient flow, performing preliminary testing, verifying medical and vision insurance, and communicating with patients and colleagues. The role uses optical testing equipment to prepare patients for their examinations and includes general office duties and cleaning. Work is primarily in an office or clinical setting, with possible travel to other locations. The position requires open availability for shifts within the office’s Monday–Friday, 8 a.m.–7 p.m. and Saturday, 8 a.m.–1 p.m. operating hours; employees do not work all of those hours, but may need to work earlier or later, weekends, schedule changes, or extended schedules as business needs require.

Requirements

High school diploma or GED.
Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills and excitement to learn and grow.
At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
Favorable background check result, as required by the state.
Proof of identity and authorization to work in the United States.
Ability to work open availability across shifts within the office’s stated operating hours and meet business scheduling needs.
Ability to perform the stated physical activities, including lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity.

Nice To Haves

Previous medical office experience.
Previous ophthalmic experience is strongly preferred.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers, including responding to inquiries by phone, email, and in person.
Embrace and execute the Total Patient Experience and build relationships with patients while providing medical support.
Comply with company policies and procedures, including HIPAA.
Work with urgency and respect patients’ time and the doctor’s schedule.
Operate manual and automatic lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, and GDX or OCT equipment.
Follow testing equipment scripts for photos, visual fields, visual acuity, and other testing.
Clean examination equipment, including the tonometer tip.
Interact courteously and professionally with employees at all levels.
Perform general office duties and cleaning as assigned by the manager.
Help maintain a positive, team-oriented, patient-focused work environment.
Meet business scheduling needs, which may include weekends, schedule changes, or extended schedules.