Optometric Technician - Eyecare Specialties

EssilorLuxottica Group • Clinton, MO

7d

About The Position

The Optometric Technician ensures patients receive high-quality optometric care during eye exams and provides a seamless patient experience by linking the doctor with other primary care functions. The role supports patient care and exam flow, performs diagnostic and pre-examination testing, maintains patient records, and provides clinical support to the Optometrist. The technician also assists with contact lens exams and orders, scheduling, point-of-sale transactions, equipment maintenance and disinfection, and maintaining a safe and organized practice environment. The role requires flexibility across examination scenarios and strong attention to detail, patient service, and compliance with practice standards and HIPAA. Weekend and evening work is required as business needs vary by location.

Requirements

• High school graduate or equivalent.
• At least 2 years of experience in an optometry, ophthalmology, or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding and utilization of optical equipment and diagnostic testing, including pre-exam testing, pretesting, and visual acuity testing.
• Coaching skills.
• Strong communication and listening skills.
• Problem-solving ability.
• Organization skills.
• Strong interpersonal skills.
• Ability to assess priorities and handle multiple tasks and deadlines in a fast-paced environment.
• Ability to work autonomously.
• Knowledge of an office environment.
• Strong basic math skills.

Nice To Haves

• Experience in healthcare.
• Previous experience in customer service, retail, and/or optical.
• Optometric technician certification.

Responsibilities

• Assist with patient care and eye exams, manage patient records, and support patient flow throughout the exam.
• Perform tests including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Perform tests that support accurate diagnosis and treatment within an appropriate timeframe.
• Review prescriptions and patient information carefully, identify special needs, and consult with Optometrists, the Optician, or Practice Manager when necessary.
• Identify dissatisfied patients and act quickly to resolve their concerns.
• Perform work accurately and thoroughly despite time pressure and patient volume.
• Handle and file patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Support contact lens exams and orders, including contact lens care, trial inventory, and patient orders.
• Use appointment-book and scheduling procedures and operate computers effectively.
• Operate the point-of-sale system and accurately enter patient information; create and tender sales transactions when required, following operational processes and standards.
• Maintain a safe working environment for team members and patients.
• Support visual merchandising compliance in exam lanes, the assessment room, and the contact lens area.
• Adapt to examination scenarios and interact personably with patients and staff.
• Perform pre-examination testing accurately, explain measurements, and answer patients’ questions.
• Maintain and disinfect equipment and provide clinical support to the Optometrist as needed.
• Work weekends and evenings in support of business needs, varying by location.
• Meet attendance and daily timekeeping requirements and adhere to company policies and procedures.
• Maintain the proper dress code.
• Perform other functions as assigned by the Practice Manager or as business needs require.

Benefits

• Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.
• The practice offers professional development and incentive opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED