Optometric Technician - Medical Assistant

National Vision•Indianapolis, IN

12d

About The Position

The optometric technician helps keep patient flow efficient by assisting the optometrist with pre-screenings and testing before the doctor's examination. The role performs vision tests that help the optometrist provide quality care. Optical experience and certification are not required; training is provided. The position supports patient care, explains preliminary examinations, completes paperwork, conducts pre-exam testing, and helps maintain the doctor's office, pretest room, and equipment. The workplace is closed every Sunday.

Requirements

Strong customer service skills.
Ability to learn optical knowledge.
Ability to give customers instructions clearly and concisely.
Effective interpersonal skills.
Excellent organizational skills.
Detail-oriented.
Multitasking and time-management skills.
Professional attitude and appearance.

Nice To Haves

Previous retail or optical experience is preferred but not required.

Responsibilities

Ensure high-quality patient care.
Maintain a professional atmosphere and appearance in the doctor's office and pretest room.
Understand ocular terminology, diseases, and abbreviations.
Explain preliminary examinations to patients.
Complete necessary paperwork and perform testing before the doctor's examination.
Promote visual field testing and retinal screenings to eligible patients.
Perform exam pre-screening.
Carefully review prescriptions and patient information, identify special needs, and consult with the optician, doctor, or retail management when necessary.
Ensure the doctor's and pretest equipment are properly maintained.