About The Position

The Optometric Medical Assistant performs optometric pre-testing and supports physicians in assessing patients. Duties include reviewing previous records; obtaining and documenting medical and ocular history, review of systems, and chief complaints; conducting preliminary and select supervised tests; and supporting patient care and clinic operations. The position is based at Hatcher Clinic, with 10% travel to other clinics, and works Monday through Friday from 8:00 a.m. to 5:00 p.m.

Requirements

  • Completion of training through an accredited Medical Assistant training program.
  • At least six months of relevant optometry or ophthalmology experience.
  • Current healthcare provider BLS for Healthcare Providers certification from the American Heart Association, American Red Cross, or Military Training Network.
  • Ability to communicate effectively with patients, hospital staff, and the general public.
  • Ability to document patient history in an electronic medical record (EMR).
  • Basic understanding of optometry, ocular anatomy, and eye conditions.
  • Working knowledge of conducting ocular tests.
  • Basic patient skills in using supplies and assigned equipment.

Responsibilities

  • Make initial contact with patients and conduct ocular evaluations, including autorefraction, lensometry, intraocular pressure checks using a non-contact tonometer or Tonopen, and instilling drops such as those required for dilation, to assist physicians with patient assessment.
  • Perform visual field analysis to help assess glaucoma and other disease processes, and use non-invasive imaging technology such as retinal imaging and Optical Coherence Tomography (OCT) when needed to assess disease progression.
  • Instruct patients in the care and handling, including insertion and removal, of contact lenses.
  • Clean and stock lanes, inventory supplies, and report depleted supplies to help prevent shortages.
  • Attend in-services and continuing education clinics to maintain certification and integrate new knowledge into work practices.
  • Maintain positive working relationships with patients, medical staff, clinic staff, and management to support cooperative and coordinated interactions.
  • Identify opportunities to improve work processes and customer satisfaction; make recommendations to a supervisor, implement improvements, and monitor results as appropriate.
  • Stay informed about developments and trends in the field through seminars, workshops, professional journals, professional organizations, or maintaining certification or licensure, and apply relevant knowledge to current work practices.
  • Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines; develop effective internal controls supporting compliance with applicable laws, accreditation requirements, and federal, state, and private health plans; seek guidance as needed.
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