Optometric Assistant (Telehealth) Part Time

Visionworks•Milwaukee, WI
•$13 - $17

About The Position

A Visionworks Optometric Assistant (Telehealth) supports patients throughout their Telemed remote eye exam and eyewear experience. The role serves as a liaison between patients and telemedicine remote physicians and is trained in eye health, preliminary testing, optics, products and services, and managed vision care. The assistant helps ensure patients’ eye exam and eyewear needs are met while supporting the store’s exam lane and patient experience.

Requirements

  • High school diploma, GED, or equivalent related job experience.

Nice To Haves

  • Related customer or patient experience is preferred, but not necessary.

Responsibilities

  • Assist with remote eye exam processes and act as a liaison between patients and telemedicine remote physicians.
  • Maintain complete and accurate patient records before conducting preliminary testing.
  • Introduce the patient to the optometrist and provide the optometrist with important patient information.
  • Transition the patient from the doctor to the sales floor and share information with associates to support product and service recommendations suited to the patient’s eye care needs.
  • Support daily store operations and exam lane maintenance, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Benefits

  • Vision coverage
  • Paid parental leave
  • Bereavement leave
  • 401(k) savings plan
  • Paid time off
  • Milestone anniversary awards
  • Medical insurance for full-time employees
  • Dental insurance for full-time employees
  • Exclusive employee discounts
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