Optometric Assistant (Telehealth) Part Time
About The Position
A Visionworks Onsite Telehealth Specialist (TS), also titled Optometric Assistant (Telehealth), supports patients through their telemedicine remote eye exam and overall Visionworks experience. The role requires knowledge of eye health and preliminary testing, optics, products and services, and managed vision care. The specialist helps ensure patients’ eye exam and eyewear needs are met in a simple, human, and bold way. The position also supports exam-lane operations and patient experience goals through activities such as maintaining inventory, cleaning equipment, and answering phones. Related customer or patient experience is preferred but not required.
Requirements
- High school diploma, GED, or equivalent related job experience.
Nice To Haves
- Related customer or patient experience.
Responsibilities
- Personally assist with remote eye exam processes and serve as a liaison between patients and telemedicine remote physicians.
- Maintain complete and accurate patient records before conducting preliminary testing.
- Introduce the patient to the optometrist (OD) and provide the OD with important patient information.
- Transition the patient from the doctor to the sales floor and provide associates with information needed to educate patients and recommend suitable products and services.
- Support day-to-day store operations and exam-lane maintenance, including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical and dental coverage for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
