Optician Full Time

BJ's Wholesale Club • Portage, IN

2d

About The Position

The Optician dispenses spectacles and other optical products to adults and children using prescriptions written by optometrists and ophthalmologists. The role advises and assists patients with selecting lenses and spectacle frames, including considerations such as style, weight, and color. It also supports eye-exam scheduling and patient intake, conducts eye-health tests and ancillary testing, helps members with eyeglass adjustments and repairs, and provides service and sales support in the Optical department.

The position requires accurate prescription and order processing, timely updates to orders, appropriate handling of payments, and compliance with company policies and privacy requirements, including HIPAA. The Optician also assists the Optical Manager with opening and closing procedures, maintains a safe and positive member experience, and contributes to the club’s operating standards and business goals. Regular, predictable, full attendance is an essential function.

Requirements

• Strong interpersonal skills.
• Organizational skills and attention to detail.
• Open shift availability for full-time positions.
• At least 18 years of age.
• Regular, predictable, full attendance.

Nice To Haves

• Knowledge of optical products and business practices.
• High school diploma, college degree, and/or big-box wholesale, retail, or optical experience.

Responsibilities

• Verify order data entry and compare prescriptions with the original prescription to ensure that information entered in the system is accurate.
• File orders using the correct store ABC system and follow proper order-filing procedures.
• Provide excellent member service in person and over the phone to support sales.
• Explain procedures included under the exam fee clearly, honestly, and in a friendly manner.
• Take measurements, ensure appropriate frame selection for prescription power, read prescriptions on the lensometer, and update orders as products are received, members are notified, and orders are dispensed.
• Notify members when products are ready and handle money-related transactions properly.
• Educate patients about available products and recommend products that support their visual needs and sales and metric goals.
• Engage with members in front of Optical during downtime.
• Assist with scheduling eye-exam appointments and entering new-patient history and personal information into systems.
• Obtain patient medical histories and conduct eye-health and ancillary tests, including retinal imaging, auto-refraction, keratometry, tonometry, lensometry, ocular motility, and pupillary testing.
• Follow privacy and confidential or proprietary company policies and procedures, including HIPAA requirements.
• Help members with eyeglass adjustments and repairs.
• Assist the Optical Manager with opening and closing procedures.
• Ensure accurate collection of funds and payments at the point of service.
• Maintain club policies and procedures and perform other duties as assigned.
• Support a safe, positive, inclusive, and collaborative environment for members and team members.
• Work with the team to maintain daily GOLD club standards, including stocking, planogram execution, accurate signage, and clean, organized areas.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Medical plan options.
• Optional dental and vision coverage.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with a company match for eligible team members age 18 and older.
• Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.
• Additional compensation through a spiff program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed