Optician Full Time

BJ's Wholesale Club • Portage, IN

4d • $18

About The Position

The Optician dispenses spectacles and other optical products to adults and children using prescriptions from optometrists and ophthalmologists. The role advises and assists patients with lenses and spectacle frames, including choices related to style, weight, and color. It provides in-person and phone service, supports optical sales goals, performs patient intake and eye-health testing, and helps members with eyeglass adjustments and repairs.

The position also verifies prescription and order information, manages order status and payment transactions, supports eye-exam scheduling, and follows company and privacy policies. It assists the Optical Manager with opening and closing procedures and contributes to BJ’s member-service and club standards. Regular, predictable, full attendance is an essential job function.

Requirements

• At least 18 years of age.
• Strong interpersonal skills, organizational skills, and attention to detail.
• Open shift availability is required for full-time positions.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• Knowledge of optical products and business practices is preferred.
• High school diploma, college degree, and/or big-box wholesale, retail, or optical experience is preferred.
• Familiarity with AI tools, including ChatGPT, is valued.

Responsibilities

• Verify order data entry against the original prescription, ensure information is accurate, and file orders under the correct ABC system in the store.
• Provide excellent in-person and phone service, explain procedures included under the exam fee, and communicate honestly and pleasantly with customers.
• Take measurements, confirm frame selection for prescription power, read prescriptions on a lensometer, update order status, notify members when products are ready, and handle related payments.
• Educate patients about available products and recommend options that meet their visual needs while working toward sales and metric goals.
• Engage with members in front of Optical during downtime.
• Assist with scheduling eye-exam appointments and enter new patient history and personal information into systems.
• Obtain patient medical history and conduct eye-health and ancillary tests, including retinal imaging, auto-refraction, keratometry, tonometry, lensometry, ocular motility, and pupillary testing.
• Follow privacy and confidential/proprietary company policies, including HIPAA requirements.
• Assist members with eyeglass adjustments and repairs.
• Assist the Optical Manager with opening and closing procedures and ensure accurate collection of funds and point-of-service payments.
• Maintain club policies and procedures and support assigned job functions, compliance, and club standards.
• Perform other duties as assigned.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible team members aged 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed